Customer reviews

Rated 5 stars by 220+ neighbors.

Since 2008, we've been the mobile mechanic Raleigh trusts for honest diagnostics and fair pricing. Every review below is from a real customer — no edits, no filters.

4.7 on Google
240+ verified reviews
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chelsea smith
May 31, 2026

I honestly have to say James is the best! Great customer service and excellent service! Thanks so much!

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Finn Welu
May 30, 2026

Miguel was very determined & knowledgeable in replacing my failed water pump & serpentine belt, which had an extremely rare age of 290K miles… Jurassic Gray, the 2020 Toyota Corolla runs calmly like a new car & quite ready for another adventure… He came in a Tesla in the exact model I plan to get in few months haha & that’s a very good sign meep… This mobile auto service is perfect for any fixing & highly recommended them ✨🌟💛 Thank you with gratitude, a simple Silmaril hobbit heart 💙💛💜

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Sandra Tell
May 28, 2026

Miguel called say how far he was from me and would be there in nine minutes. He was on time and got work. It was a simple problem and he fused it immediately. He told me what I can do in the future. Thanks Miguel.

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Srinivas Tiyyagura
May 21, 2026

Miguel is the best mechanic that I have ever interacted. He can work with the Engine with his eyes closed. Had an issue with Coil and Spark plugs. Wrapped up in less than 45 min and cost effective and convenient getting repaired at home.

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David Hawes
May 21, 2026

Miguel the technician was able to get me in within 30 minutes after I schedule an appointment within the same day and was able to replace my rear brake pads and rotor within an hour. James was great and patience and able to get me in on the same day. Would recommend them when your at work and need your car done. - Peter

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AJ D
May 21, 2026

Great team at Proficient Auto. J was able to get me seen last minute and get a technician to me same day. My gear shifter was stuck in Park on my Jaguar. J worked with me and was very professional and understanding to my situation. Miguel came and spent an extra hour over because of the VIN being already programmed in my replacement. He worked his magic and swapped parts and put my VIN chip to the replacement gear shifter. Saving me $800 plus labor on a new gearbox. Miguel saved the day for me. And helped fix little issues along the way. I will ALWAYS be a loyal customer and refer others to them. Thank you Miguel and J.

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Troy Cornes
May 7, 2026

I’ve got to give a big shoutout to Brandon from the Proficient Auto Mobile Mechanics team. He did a thorough and insightful diagnostic on my car, but what really stood out was how clearly he walked me through everything. He didn’t just tell me what was wrong, he made sure I understood what was happening, what my options were, and what made the most sense moving forward. On top of that, he was easy to talk to and kept things real, no pressure, no fluff, just honest guidance. That kind of straightforward, “no BS” approach goes a long way, especially when car issues can feel overwhelming if you’re not super experienced. Honestly, I’d put Proficient Auto Mobile Mechanics above most traditional shops. The convenience alone is hard to beat, you can book in the afternoon and have someone out as soon as the next morning. Brandon made the whole experience smooth, informative, and stress-free.

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Jamie Montoya
May 7, 2026

Like being thrown a life jacket or personal flotation device while I was drowning in fear that my car was making a... More

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william ballard
May 7, 2026

Service was outta this world Brandon and James are amazing 10/10 service , Brandon came out and worked on my car in the pouring rain and got it done ! He’s a trooper !

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Tim D
May 7, 2026

Thye did a great job on my broken serpentine belt and tensioner. Miguel knocked it out and James was awesome to work with. Will use again

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Tamika Smith
May 7, 2026

My experience with Proficient has certainly allowed my views of the auto mechanic field to evolve back to a level of appreciation. Based on some of my past experiences, I was not only left with burnt wallet but a mindset as well. Initial contact was made with James via phone. James was extremely helpful and clearly explained the process of my requested service of a pre-purchase inspection. For my appointment, I was assigned Sky. Sky conducted the appointment with the seller present. Upon completion of my inspection, I received a verbal explanation of his findings. In addition, you are provided a comprehensive digital report to include video and pictures. He level of thoroughness, professionalism, expertise and conversation wrapped in laughter was beyond impressive and refreshing. Sky is not only a human handbook on auto mechanics but probably has "grease" running through is veins from being a treasure trove of information! Additionally, he took time to educate me on other cars. If you need any mechanic issue and want convenience, sound work ethic and peace of mind, I highly recommend Proficient Auto Mobile Mechanics...request Sky!!

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Jack Kidney
April 30, 2026

Big thank you to Brandon and Miguel for their help ! They both did a great job

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Jonathan Green
April 23, 2026

Found Proficient Auto mentioned on community chat board....said they were quick, good, and fair. Well, thanks to their mechanic named Sky, he made my day!! My 2012 Nissan had the gear shift not allow to be changed from P, R, N, or D.....stuck in neutral but Sky was able to fix it!! Thanks and would recommend for sure!

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Sean Blackmon
April 23, 2026

So I had Miguel come out and replace the oil cooler on my 2018 Chrysler Pacifica. I had taken it to the dealership and they told me it would be $1,500 to replace. I looked online and found the part for $200 and Miguel changed it out for me for only $300. So after he finished that I told him I would be calling him back to work on my 2011 Nissan Murano. I had taken the Murano to a local auto shop and they never could cure my check engine light coming on. Matter of fact my son took the car back to the same folks more than 8 times in 2 months. So Miguel came out and diagnosed that it was an o2 sensor and evap valve issue. I went and bought the parts and he was able to install them only to find out that the evap valve was failing because the part itself was faulty. The valves were reversed. So he basically put it on backwards and it worked as it was suppose to. Check engine light went off and I was able to get and pass the inspection the following day. I highly recommend Proficient because they do great work and stand by what they say. Thanks Miguel

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nafisa olimova
April 23, 2026

Great experience! Miguel was very knowledgeable and quickly diagnosed the issue with my car. He thoroughly inspected everything, explained the problem clearly, and was able to fix it efficiently. He even helped get rid of the warning/check lights. I really appreciated his professionalism and attention to detail. Highly recommend!

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Perry Fergus
April 23, 2026

I've been using Proficient for years. James, Miguel, and all the guys are quick to respond, exceptionally friendly, and fair with pricing. I'm grateful for them and their professionalism!! Perry Fergus

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Amber Shea
April 23, 2026

Miguel did a great job on my car. He ran full diagnostics to make sure everything was working properly. He was honest, knowledgeable, and took the time to explain what was going on. I highly recommend him if you want a mechanic you can trust.

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Michael Grimes
April 16, 2026

Our was tech Miguel arrived earlier than first quoted, which was Awesome. He resolved our issues in minimal time. Was very knowledgeable in trouble shooting was Professional and communication and appearance. Got Us back on the road.

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Naja Smith
April 16, 2026

Miguel provided me excellent service on my 2008 Honda crv. He replaced my cooling fans in only 30 mins. He even looked at my check engine light for me to discover that one of my wires were hanging and unplugged from a previous mechanic shop I went to. He is excellent and profressional at what he does. If you have a Honda or Acura, he does exceptional work. However I can just say he is good with cars all together 10/10 will recommend to family and friends. Also….the prices are better than most mechanic shops too 😊

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Ayana Mabry
April 9, 2026

YALL BOOK !! Best mechanic hands down , very helpful , very knowledgeable and he knows exactly what he doing

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Patriots Bob
April 2, 2026

James, has been absolutely the best! I have been doing business with proficient auto for 3 years they have serviced all my work trucks and personal vehicles! His team is absolutely on point and very knowledgeable and professional! Highly recommended for anyone looking for mobile mechanic.

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Rob Kinnan
April 2, 2026

Skyler was an excellent mechanic....super friendly and even let my kids watch and ask questions. I highly recommend this service

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Sam Holland
March 26, 2026

Miguel is a very skilled, and friendly worker who will get your car back on the road fast and efficiently. I had a very... More

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Timothy Roberts
March 26, 2026

I had a great experience with Proficient Auto Mobile Mechanics while I was in Raleigh purchasing a car from out of state (I live in New Jersey). Because I was traveling, timing was extremely important—I needed to either move forward with the purchase quickly or make arrangements to fly back home. James was incredibly helpful and understanding of my situation. He went out of his way to move my appointment earlier in the day so I could stay on schedule, which I really appreciated. Miguel, the technician, was excellent. He met me directly at the dealership, which made everything much more convenient. He was very knowledgeable and performed a thorough inspection, pointing out both major and minor details—some things I hadn’t noticed myself and even the salesperson wasn’t aware of. Nothing he found was a dealbreaker, but his attention to detail gave me a much clearer picture of the car’s condition. Miguel was also right on time, and thanks to his thoroughness and professionalism, I felt confident moving forward with the purchase. Overall, I highly recommend Proficient Auto Mobile Mechanics for anyone needing a pre-purchase inspection, especially if you’re on a tight timeline. They made the process easy, efficient, and stress-free. Even the salesperson asked me for their contact info.

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Mark Culbreth
March 19, 2026

I purchased a PPI thru these guys…and was thrilled to know that the service came with a complimentary carfax report on the car I was gonna buy (the seller wanted $3800 on an ‘08 civic with 233k miles…and wasn’t budging = NO SALE!!! lol). I didn’t buy the car, but was thoroughly impressed with the fast and reliable service by the mobile mechanic Travis. I was so happy I even wanted to offer him $20 just for the professional work, but I think James does an awesome job compensating his techs haha. AMAZING BUSINESS!!!!

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honey brown
March 12, 2026

They got back to me so fast and it was super convenient. Miguel was so helpful and explained everything so easily which was great since I know very little about these things. He was really nice and even explained what else to look out for in the near future to keep up with the maintenance of my car. Everything was so transparent and honest which I really appreciate. I’m glad I contacted them for my issue.

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Brittany Spence
March 12, 2026

First of all let me say I called five mechanics the day my car went down and they were the first and only to be... More

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Candyce Blodgett
March 12, 2026

Miguel from Mobile Mechanics is awesome! He is definitely my new go-to guy! The fact that I was able to have my radiator swapped in the parking lot at work is beyond any great expectations I could have created. I’d never heard of mobile mechanics before but now I can’t imagine not using one whenever possible. There was no tow truck to watch take my car away (hopefully to his shop, lol), and no need to figure out how to find and get to that shop and pick up my car when it’s done (which usually means bothering a coworker for a ride). I get it. Not everything can be done without certain tools and equipment, but it sure is nice to have the option when it is possible. And can I just say here that Miguel was a real class act! And great at following up and communicating. Our Security guard was a little hard on him (unnecessarily so as he has his own liability insurance – which is what they stated was the issue), but he politely spoke to her, explained the situation and all went as planned. Also, you would think this service would cost above and beyond what you’d expect to pay in a shop. I want to say the cost was less than I expected for the service I received. One of the very few times I was happy after having auto work done. And he explained it all to me because I chose to be present and ask questions. He never made me feel like I was bothering him. I’m the curious sort, so I really appreciate that. If you’re reading this, thank you again Miguel! You made the whole experience quite pleasant! 😊

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renee
March 5, 2026

I had called Proficient Auto because I had took my Yukon to the shop and wanted to receive a better price for it to be fixed. My truck needed spark plugs and wires, gaskets and a fuel pump. The price given to me was completely unbeatable and Brandon, the mechanic sent out, was absolutely wonderful. He was informative and fixed my truck perfectly. Even with the couple of mix up with the parts providers messing up he still went out of his way to get the parts and provide the best service. I will definitely be using them again for services with any of my vehicles.

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Christopher Huntley
February 26, 2026

Helped me out with a car another mechanic had neglected and stole parts off of. Truly one of the most kind and helpful mechanics in NC

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Britannia Howard
February 26, 2026

If you need a trustworthy mechanic, talk to Miguel. I contacted this company because I was trying to buy my first car, and I had a great experience with both of the mechanics I talked to. I can tell this place really cares about their customer service. They were very friendly and communicative and Miguel was very honest and helpful, and went out of his way to help me out.

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Ashley Sanders
February 19, 2026

I had a no start diagnostic I was sure that I needed a new alternator and was ready to spend that money but Miguel came and figured out the true cause of my problems saved me money and got my car back working I appreciate the honesty they had about the situation and also checking in to make sure everything was still running unwell the next day.

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Christine rivera
February 19, 2026

Mike was absolutely amazing, great guy and very knowledgeable. Great service, speedy, above and beyond, excellent work and fair pricing... all thing that are extremely rare to find in a mobile mechanic. Will definitely be recommending to anyone looking for a mechanic and continue to call for service. when needed. Thanks so much, you guys took all the stress out of my car issues and were kind in the process!!

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Timia Griffin
February 19, 2026

I started having random episodes of my car shutting off. I got a diagnostic from a previous mechanic that told me I needed a new alternator but gave me a quote almost double what I was going to end up paying with Proficient auto mobile mechanics. I scheduled alternator service, Miguel came out the next day but my car decided to work perfectly fine. He checked my alternator and battery which ended up not being the issue. My battery was 6yrs old so I asked him to just switch it out. He did that & My car was running fine. I drove a few miles made it back home. Maybe a half hour later tried to restart my car and it wouldn’t start. Miguel came right back out, took the time to figure out the issue. Turned out to be a fuse intermittently going out (if I’m saying that right). He went out picked up the part came back and fixed my car within the hour. I really appreciated him going the extra step testing my alternator instead of just installing a new one and figuring out the real issue. I haven’t had an issue since, he also fixed my bumper that was slightly hanging off for free.

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Sydney Love
February 12, 2026

Miguel was great! Super helpful and knowledgeable. Had an old car that had been sitting for a few months. Didn’t feel like having it towed to get it looked at. He came right to my driveway and changed the battery.

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Mehul Shah
February 5, 2026

Fast and efficient service. Thanks Miguel for coming out in a cold and windy night

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Emily M
February 5, 2026

***Update 2/6/26 My second service with proficient auto and Miguel was great, very polite and efficient. He did a great job. The director of operations James was quick to email me back over the weekend when my car died and promptly got me an appointment for Monday morning. Mike was my technician and he was amazing, kind, and hardworking when my car was being difficult. He didn’t leave until the job was done and made sure my car was running smoothly. I appreciate being taken care of and for a reasonable price too.

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Steven Slutsky
February 5, 2026

I will definitely be using Proficent Auto for any future repairs I may need. I filled out the online form told them I... More

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Courtney Hirsch
February 5, 2026

Miguel did a fantastic job installing new brakes and rotors for us tonight. He was kind, everything was clean, and the new brakes are great. It was so convenient to have him come to our house to do the work. I would absolutely work with them again.

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Kjell Ottesen
January 22, 2026

This is the second time I have used Proficient Auto Mobile Mechanics, and I just love that they come to you! James is always quick with is communications, and the tech, Brandon was extremely knowledgeable about my car. Several sensitive sensors were replace in addition to replacing the radiator, and he did a very professional job. I would highly recommend giving them a chance for your auto repair needs. Pricing is very competitive and a full quote is provided before work starts.

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George
January 22, 2026

Just wanted to let you guys know that Miguel did a wonderful job installing my rear brake pads and rotors. He was very professional and explained the process as he installed the pads and of course the pricing was unbeatable. I am very happy and satisfied with the work done and I highly recommend James and Miguel at proficient auto. Thanks guys, George.

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Cheyenne Dean
January 22, 2026

This team was absolutely AMAZING from start to finish! I had some bad wheel bearings and Miguel came out bright and early to run some tests and knocked it out for me in an hour and a half. This was one of the best experiences I had with a mechanic and made me feel at ease the whole way. My car sounds amazing, and I can’t wait to use them more in the future! I am already recommending these guys to everyone I know 😂🙏

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Tracey Wilson
January 22, 2026

Amazing service and turnaround on a pre purchase inspection. James was thorough, he explained on the spot any issues he found to help me finalize the decision on buying with confidence. This also helped me negotiate the price to make room to plan for the needed repairs.

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LaQuan Thomas
January 8, 2026

5 star experience with James. I replaced a starter on my Honda accord few days later it was still messing up he had Miguel who I also had a 5 star experience with come back and replace with a new starter free of charge

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Jamyaa Braggs
December 11, 2025

I was having problems with my car not starting, and Trae came out to do a diagnostic test on my car to help me figure out the issue. He was very thorough and took his time. Very friendly guy and super dependable. We came to the conclusion that it was my starter. As soon as I got my part, he came back and installed it for me in a timely and professional manner. I would definitely come to him again if I have any more issues with my car.

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Ariana
December 11, 2025

Usually, I don’t leave reviews but I was extremely impressed with the service and care that I was provided with, I spoke with James over the phone and he gave me an estimate pretty quick regarding what was wrong with my car and I let him know that I needed this problem fixed as soon as possible and he was able to get a technician out to me within 2 hrs of our call. Mike, who is an excellent mechanic, came out and fixed the rotors and brake pads on my car in a timely and efficient way. I am very happy with the service I was provided with and will definitely be contacting them again regarding any future car problems!

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Andrew Zimmer
December 4, 2025

Very happy with the pre purchase inspection they performed for a 2023 Corvette. They were very thorough and the report itself was detailed. Would definitely use again.

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Faith Colbert
November 30, 2025

My 2015 Kia Soul has been through the RINGER this year in 2025 from all the fixes I have had to do,…

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Chloe Benhaim
November 30, 2025

Called James because my car wouldn't start. He came to Sanford and fixed the starter that day and h…

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Soup
November 30, 2025

James helped me out on an expensive mistake on my part. After my engine locked up, I needed a brand…

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Sally Ann McCanne
November 30, 2025

I contacted Proficient Auto Mobile Mechanics to have my car brakes inspected. Travis came out on a …

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Marguerite Kreitsek
November 20, 2025

Awesome experience with Proficient Auto Mobile Mechanics! Viktor and James were very accommodating and did a fantastic job. Highly recommend their services.

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Jeanette J.
October 31, 2025

Travis was very kind and knowledgeable when he came out to check out my mustang, was on time and ef…

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Colette Ecton
October 31, 2025

We had a great experience with James and Jay. It was a seamless, quick and easy process to request …

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Tiara Richardson
October 1, 2025

Call today had somebody out within a few hours very reasonable and nice .

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Tziah Battle
October 1, 2025

Mike was very efficient, got the job done in no time excellent mechanic, excellent service.

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Sarah Moody
September 1, 2025

So happy we found a mobile mechanic! This company is amazing. Definitely recommend.

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Pete Mendoza
September 1, 2025

We got excellent service from Mike, mechanic of Proficient Auto Mobile Mechanic. Our car would not …

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John Tran
September 1, 2025

I truly can't say enough. Mike came and drove out to the dealership and conducted a pre-purchase in…

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Desi O
September 1, 2025

I recently had my 2013 Honda odyssey serviced by these guys. My alternator went out and I had to sc…

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Kenneth Mabry
September 1, 2025

Raleigh NC, traveling from out of town and had a starter go out on my RAM pickup and Proficient Aut…

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Lee C
September 1, 2025

I had a fantastic experience with Mike who is an excellent mechanic. My car wouldn't start, and ins…

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Mike Nagle
August 2, 2025

Outstanding troubleshooting and fast resolution to the issue. Jay was very personable and knowledge…

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kat daddy
August 2, 2025

The owner is very nice and seems to care about his customers made sure he was able to squeeze me in…

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Deneen Canady
August 2, 2025

Mike was so caring and concerned about my car and how I was feeling. I felt comfortable around him …

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Matthew Marlowe
August 2, 2025

Proficient Auto will be my first call next time I have any kind of car trouble and my first recomme…

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Nik Jones
August 2, 2025

The dealership quoted me $2100 for new spark plugs and ignition coils, they were able to do it for …

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Michael Battle
July 3, 2025

Mike is a excellent mechanic and will always call for him to fix my car .Will recommend him to anyo…

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Candice Sanford
July 3, 2025

Mike did a great job. He thoroughly went through and diagnosed my car. I could tell the company was…

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Ariana Morales
May 29, 2025

Fantastic customer service, really nice and patient guys. Definitely give them your business.

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Ben Barbour
May 29, 2025

They helped me get back on the road with my truck. Highly recommend them. The technician was profes…

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Thomas C
May 29, 2025

James is a consummate professional who stands behind his work. He has done several repairs for me e…

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Renee Bellum
May 29, 2025

If you would like fabulous customer service, communication, and an unbeatable price, do not hesitat…

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D Gonzalez
May 29, 2025

Highly recommend!! Jay & James had me back on the road in 14 hours!! Great experience for the first…

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Amy Estep
May 29, 2025

I was so happy to come across this company. I knew my brakes were getting bad and I had a road trip…

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Derrick Kemp Jr
May 29, 2025

Replaced brakes on my X5M & Air struts on my 750i, get work and great price, real cool guys

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Claire Elizabeth
May 29, 2025

Omg, this place is hands down better than any service shop I’ve been to since owning my own vehicle…

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Claude Thomas
May 29, 2025

First time having a pre purchase inspection, and it was great. Mack met the seller and I, and perfo…

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Jordan Griffin
May 29, 2025

We had an excellent experience with Proficient Auto Mobile Mechanics and highly recommend them! Eve…

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Stan Weiner
May 29, 2025

Can't say enough good things about this business. I needed an inspection done on classic car on ve…

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Praveen Puppala
May 29, 2025

Jay, the technician I worked with, was fantastic. Needed a PPI on a vehicle I was looking to purcha…

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Nate Mitchell
May 29, 2025

I highly and strongly recommend Proficient Auto. They are responsive, reliable, communicative, and…

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Bob Brynes
May 29, 2024

The technician, Tim, was quite knowledgeable and experienced, I was impressed. Good job guys, I rec…

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Dawson Garcia
May 29, 2024

Everything you could possibly want when getting your car fixed they are fast with competitive price…

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Eddie Craigo
May 29, 2024

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Andy Holloman
May 29, 2024

Amazing. Got next day appt... Tim was on time, called me in advance. Thorough and patient with m…

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Natarsha McAllister
May 29, 2024

Tim was fantastic! Fixed my car within minutes. What I thought was a power steering pump turned out…

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Deborah Bray Wilson
May 29, 2024

I called in for a mobile inspection and they were able to accommodate me the day of. Timothy W. was…

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Hope Wilder
May 29, 2024

Eased my mind to not buy a used vehicle where the dealer did not disclose it had been rear ended. T…

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Jackie Copeland
May 29, 2024

Extremely pleased with the pre-purchase inspection provided. I was considering purchase of used car…

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Glenn Myers
May 29, 2024

I needed six new batteries installed on my GEM Car (LSV). Got next day service from Proficient Aut…

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Pressonkj
May 30, 2023

Just wanted to write you a note to thank you very much for your assistance in correcting the proble…

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Sean McIlvaine
May 30, 2023

I have used another national service several times for a pre purchase inspection on a vehicle that …

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Jill Simpson
June 29, 2022

Tim came out today to diagnose and fix our car that wouldn’t start. He replaced the starter and was very thorough to make sure everything was running the way it should. He was so nice and professional! I HIGHLY RECOMMEND!!!! This is an awesome business…professional, convenient and affordable! You won’t regret going with them! Tim is awesome!!

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Dava Greely
June 8, 2022

I had been through three or four different people/companies to help me with my car, as I was needing the alternator replaced. I was FLUSTERED by the time I found Proficient Auto. Robert was very communicative and sent someone out to me fast. Tim is a great mechanic. He diagnosed my problem quickly, made sure we had everything we needed, and fixed my car. He made it look so easy! Very kind guy. I'm so glad to be back on the road. Car drives like new! Thank you!

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Aqua Vida
May 30, 2022

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Robert Shields
May 30, 2022

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Stefan
May 30, 2022

Positive Quality, Professionalism

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Lisa Ajala
May 30, 2022

Got a pre-purchase inspection from Tim. I would recommend because they just go to the location.

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W Mathamba
March 4, 2022

I had an issue with my truck recently. It wouldn't start and I had just recently replaced the battery. I had a... More

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Maria Magdalena Ziegler
November 19, 2021

I rarely recommend a service or product. I rarely write a review. Proficient Auto has been such a good service that I need to tell everyone out there! I recently bought a used car and had them check it out for me. They were the best, very professional and responsible. I would encourage everyone to check their website, contact them and use their services. The report I received for that car was very detailed and gave me the necessary confidence to make up my mind! Thank you, Proficient Auto, not only for your impecable service but also for this amazing idea of your business!

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Bill Agnor
September 28, 2021

Tim showed up at 9:30am and had finished changing the the power steering pump and low pressures hose by 12:15. He did an excellent job, no fluid spilled on driveway, every thing cleaned up. The vechical runs fine.

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Jess Wackes
August 18, 2021

WOW! I cannot rave enough. From email communications through the end of my service, I had a wonderful experience. Mr. Williams was prompt, professional and SO knowledgeable. You have earned a customer for life! Everything was incredibly transparent. It was phenomenal to be right there next to a professional as he walked me through not only HOW my car works, but what things to look out for. I’m recommending y’all to everybody. :) Great work, PA!

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Ralph Ellis Jr
July 29, 2021

Used Proficient to do a pre-purchase inspection on a vehicle. Called them up and they gave me a window of time when they could do the inspection. Timothy was the tech who did the work. He showed up within the time window promised and did exactly what I was expecting. He provided a thorough written report with pictures, as well as calling me directly. He also provided me with some additional information of things to look out for. Really appreciated the personal approach/touch from Timothy. I'd recommend this service for anyone who is about to make a vehicle purchase and don't want to just take the word of the seller. Is it totally fool-proof? No it isn't. But what is! Thanks again Proficient!

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Michael Nye
July 28, 2021

I purchased a 2001 BMW at the beginning of the year and with the age and being a BMW you can imagine it has needed a lot. Robert and his team have done an absolutely outstanding job each time they come to work on my restoration project. Wether it has been changing out my entire coolant system, tune up, or a crankshaft sensor; they have been there to help and with utmost professionalism and fair prices. I highly recommend this team to anyone needing some work done.

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Audrey Logsdon
July 26, 2021

I called them for mobile service, and the person on the other end was able to accurately diagnose my problem over the phone and told me how to easily fix it *without* them having to come out to me! That saved me a lot of money, and I'll go to these people first if and when a bigger problem arises in the future. Thank you!!

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Nai M
June 27, 2021

First of all they responded fast 😍, second Mr. Williams is a wonderful guy, after he fixed my brakes he helped me fixed the rubber around my door. My brakes work good as new!!! I will be using you all more often

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Tony
May 30, 2021

Tim was great! He diagnosed the problem, explained it, and fixed it. Very professional and friendly.

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Randy Cohen
March 12, 2021

Gave me a quote over the phone and charged exactly what he quoted. No nonsense! These guys are my new mechanics.

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Chantell Bayliss
December 28, 2020

I woke up this morning to a car where the heat and the defrost stop working. The noise was so loud I thought my car was going to break down in the middle of the street. I called them went I got to my job at 9:30am, schedule an appointment for the same day. The mechanic was on time and fix my car less in two hours. The service was awesome!!!! It really fit into my schedule. I would have had to take a day off to have this service done.

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Jack Palmer
December 16, 2020

Excellent service! I was purchasing a vehicle from out of state and needed a pre-purchase inspection. Even though the car was over an hour away, they were willing to inspect it for me the same day. Timothy Williams was my technician and he was thorough and descriptive in his findings. He took the time to talk to me over the phone and walk me through his report and explain each item to me. He even said I could call or text him later if I have any follow up questions. I am very happy with this service.

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Rose Ramos-Santana
October 12, 2020

Wow--these guys are amazing, timely, and honest. Love them! I don't think you'll find a better service in the area.

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Nick
September 6, 2020

Top Notch! My daughter at State called me frantic one Friday afternoon and said her car would start and sent me photos of the dashboard engine light. I guessed altenator and searched for repair shops. I feared she would have to tow the car to a dealership. And have to wait several days. Nope. Proficient came to her and took care of everything!!! Thanks for giving this Dad some peace of mind!! Highly recommend

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Brandon Knight
May 30, 2020

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DeAnne Wood
May 30, 2020

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Amina Del valle
May 30, 2020

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Joseph “Joe” Caruth
May 30, 2020

Great service.

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Devon Kennedy
May 30, 2020

great service, I would call when I need help.

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timothy williams
May 30, 2020

Great machanic,and quality service.couldnt ask for anything better.

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blue green
May 30, 2020

TIM but the P in Professional!... Amazing service A+++++

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Jason Martin
May 30, 2020

I have used these guys several times and it's always a great experience. I highly recommend.

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Scott Smith
May 27, 2020

Extremely satisfied with the service I received. I had an appointment set within minutes of sending an email. The mechanic was professional, knowledgeable, and thorough. Highly recommend.

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Paul
April 25, 2020

They called and set what time that day to come take a look at my car. Came out got an estimate call me within an hour and a half of when I contacted them. Went ahead with the repair which was a good value done quickly and efficiently. Very happy with the service and highly

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Jameel Henderson
February 5, 2020

What an AWESOME company! I had a 2003 ES 300, that would not start. I called and they were there the very next day. Very, professional! Tim, the mechanic went above and beyond, diagnosing the issue with my car. Good prices and good customer service! I would definitely recommend Proficient Auto and use them going forward!

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Jeff Geiger
November 4, 2019

Great services..I was able to meet a mechanic Steve who was there earlier than quoted time..gave me the exact quote for the job up front (breaks and rotors) and showed me why it needed replacing. I'll definitely recommend. Thanks Guys

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E. A.
September 10, 2019

Prompt, courteous and professional service! The dispatcher was very pleasant and the technician Mr. Williams was knowledgeable, honest and friendly. Thanks for helping me get back on the road!

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Jennifer Miller
September 10, 2019

Awesome service! I had an urgent issue with my vehicle dying when I was decelerating (very scary). I was lucky to get my vehicle home and didn't feel comfortable driving my vehicle somewhere to be diagnosed. I called Proficient Auto Mobile Mechanics and was scheduled for an appointment the next day. Tim W. came out on time and was very pleasant, knowledgeable, and professional. He welcomed all questions and genuinely seemed to enjoy troubleshooting and fixing vehicle issues. Even though I lacked the proper terminology to describe my problem, he knew the right questions to ask to understand and I felt confident in his abilities to fix my vehicle. The car runs better than it did before and I can't thank you guys enough. I will definitely be keeping their number in my phone. I highly recommend Proficient Auto Mobile Mechanics!

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Garren Barna
August 7, 2019

This is hands down the best mechanic I’ve used. They have gone above and beyond to help me with my Mini Cooper. They truly give you the best price and are extremely helpful when explaining what the issues were. They have won me over as a lifelong customer!

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Michael Terilli
August 6, 2019

This company is great because it starts with the leadership. Founder Robert is a very special person. Robert wanted me to save money because he thought it was the battery and didn't feel it was right to come out and pay a consultation fee just to switch out and or clean the battery's build up. Robert came to my house, personally, checked out the battery, helped me check the battery life, removed the battery, took me to auto zone to buy $5 battery cleaner, cleaned the battery, and the car started right up AFTER I had AAA come out and the guy wanted to tow it to their shop and god knows what they would have charged me. I absolutely insisted on payment and Robert refused saying "The point was to avoid you to pay a lot of money, how can I charge you for this". Honestly I have not been treated like this by any company in a very very long time. Not only will I exclusively use them going forward but I have already told my experience to friends, family, strangers.... Obviously I recommend. Call Proficient Auto First.

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Debbie B
May 31, 2019

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QS Digital
May 31, 2019

Awesome customer service and reasonable prices. Very knowledgeable mechanics!

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Rusty V.
May 2, 2019

My first experience with Proficient was today. The mechanic, Jose, arrived on time and really went above and beyond. Not only did Jose complete the repair in less time than estimated he pointed out a serious issue that could have resulted in a vehicle fire. My extended warranty is just about to expire and fortunately this issue is covered under the warranty. Jose also gave me several recommendations than I can do myself that will save me money. I highly recommend them!

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Jumil Smith
March 17, 2019

Jose quoted me a price that beat all local shops in my area. He was able to schedule me in 2 days from our initial conversation. He came out on time and completed the work quickly and professionally. Highly recommend!

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Sabrina Rainey
March 5, 2019

Great customer service! Shout out to Jose and Tim for their extensive knowledge and great service. Jose practically diagnosed the problem over the phone and saved me about $100. He also gave suggestions on how to save even more money and called back to check up on my service. Tim came out over 30 minutes early overly prepared for the job. Thank you guys for your reasonably priced and wonderful customer service! I definitely recommend Proficient Auto Mobil Mechanics.

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Lalit Agrawal
February 23, 2019

I am extremely happy with their work I have a Lexus which had few problems the mechanic Stephen he came to my place and fixed all the problems he was absolutely incredible very efficient professional and courteous. I would recommend this company anytime thanks

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Grayson Adkins
January 8, 2019

Scott was very friendly and professional, diagnosed the vehicle issue in the morning and was fixed later that day. Will definitely be using this company for any other auto repairs in the future.

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Debbie B
December 18, 2018

A note about pricing: I assumed that it would be more expensive to have this service, but when I called around to double check with local shops, their quotes were more expensive than what Proficient Auto charged me. Even a local 'quick lube' company quoted me $30 more for the same service. I absolutely love this company. I have used their service a couple times over the past couple years and each time is special. The convenience of having someone come to your home or business to perform oil changes, break changes, etc, cannot be overstated. Getting someone to come out is super easy, since when you call to make an appointment, you'll be greeted warmly and helped by the nicest people. Most recently, Magda was super incredibly sweet in assisting me, offering excellent customer service and working on my behalf to ensure a promise of a credit to my account (given to me a little more than a year ago by a tech that no longer works there) was honored. I was astonished and pleased. All I had to do was send a screenshot of the text conversation between the tech and I. She then partnered with Robert, and together they made it happen. I wasn't sure if it could be honored due to the circumstances, but they did it and made it easy. As long as I am in the Raleigh-ish area, I will use their services for any car needs because of this wonderful interaction. I've been fortunate to have the same tech each time, Mr. Williams, who is incredibly kind, hard working, and treats me like a VIP. He calls before your appointment, makes sure he knows exactly what you need, schedules a time to arrive, shows up on time in a large professional marked van, and gets to work. He always impresses me with how kind he is, and this time he came, he was kind enough to explain some of the work he was doing to a very interested 5 year old. He didn't have to do that, just as Magda didn't have to honor that credit promise, but he did, and it speaks so much to his character and the quality of the company that hires good people. You will not regret using this service. Be kind and be sure to tip your technician, and make sure they have something to drink!

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John Mark Overton
November 28, 2018

Scott, called and advised me when he would be arriving. He was professional, courteous and efficient. I would definitely recommend this outfit.

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Paul Sellers
November 17, 2018

Fast service without breaking the bank. Full diagnostics on site. Scott confirmed another shop's diagnosis & completed the job. Will use them again when needed.

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kd rouse
November 10, 2018

Best Auto service experience ever. My car was dead in my driveway. Person on phone great. Scott who came out was great. Car fixed! Made extra trip for unexpected part for me, explained problem, saw another potential problem & fixed it. Cost was way less than at garage & they came to me! I highly recommend!!!

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Chris Pareago
October 27, 2018

I had the pleasure of having my vehicle worked on by Scott, a fantastic technition. I need both of my front brake rotors and pads replaced, so I would have needed to tow my car to a garage. Due to the nature of this business model, Scott was able to come to my apartment complex and complete the job right on site. I am a big fan of this company and plan on using them for any repair I may need in the future! Thank you proficient auto and thank you Scott!

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Josiah Siegel
October 4, 2018

Quickly identified my issues, worked late into the night, and didn't charge me over their initial estimate.

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Shaunak Kulkarni
August 19, 2018

I had a pre purchase inspection done and was not satisfied with the experience. They followed up with me and apologized for it and gave me a full refund. Customer service is what is important in any business and theirs was wonderful.

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Phillip
July 28, 2018

The mechanic just left, and I am beyond impressed with my experience! He took his time and explained what he was doing and gave me some tips and tricks along the way. We needed some additonal parts and were able to get them delivered quickly and with no hassle. He even stayed later than planned to make sure the job was done right- these guys are pros! I will be using these guys again for sure!

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Tara Smith
July 13, 2018

My car wouldn't start this morning and I remembered seeing one of the PA trucks in my area recently...submitted a help form online and they got in touch with me right away and came out to my house just a couple of hours later for a diagnostic on my 2007 VW Jetta. Tim was very professional and friendly, and explained everything to me in detail when I had questions. He diagnosed exactly what was wrong with my car (bad cell in battery) and it was a relief to know that a bigger (more expensive) item wasn't the problem. I am glad I called them and wouldn't hesitate to use them again or recommend them to a friend. Thank you!

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Louis Pinault
July 4, 2018

These guys are great! My engine starter went. They were very prompt. Respectful and helpful. Prices for work and parts are excellent. I highly recommend them.

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Tony Stewart
June 7, 2018

I was a bit skeptical at first. But when John an Jennifer reached to me via email to confirm my appointment for the next and who was going to show up. Jesse arrived and was able to replace my brake pads within 20 minutes. Jesse sure has a great attitude towards his work and his customers. I will definitely referr this company to my friends and neighbors. I can't say enough about them.

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Phillip Mckoy
May 31, 2018

Tim and mike were both great.Tim fixed my issue would recommend them to anyone.Thanks

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Josh Leiva
May 9, 2018

The service was great. The mechanic was knowledgeable and the process was transparent. I recommend these guys. They went ahead and fixed the issue without charging extra since it was a quick fix. I am very thankful and will definitely recommend Proficient Auto Mobile Mechanics to my family and friends. Thanks!

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TD Shaw
April 14, 2018

I had a serious valve issue with my truck which caused my check engine light to come on. Well, Proficient Auto sent a wonderful mechanic named Tim out and he fixed the problem! Good job Proficient Auto, you did a great job.

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Zach Milburn
March 15, 2018

Life-saver. Literally a no-brainer for anyone with car issues, esp. if you are busy and don't have the time of day to go into an office and wait for 2 hours.

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patricia flores
January 24, 2018

This is the place!! Saved me over $150 in replacing front brakes and rotors on my Mini Cooper. And, they came to me in a mobile unit. Mike is a great technician. Great service and super friendly! Will always use these guys!

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Rich Ballard
January 22, 2018

The COO, Eric, came to perform the work on my 2005 4Runner. Punctual, knowledgeable, personable, he allowed me to be in the engine bay with him to learn what work was being performed and how it affects my vehicle. Topped off coolant, provided tips and tricks for personal service on the vehicle. Will definitely recommend and use again!

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James Cooper II
January 20, 2018

Where can I start, i drove around town at all day trying to get my car looked at and also feel comfortable with what i was being told... At my last stop the mechanic was awesome but said he couldn't get me in until next week. But no worries he said call Proficient Auto Mechanics they will come to you. I called and was very nerves, but Jennifer put me at ease. A tech was out to my hone the next morning digonsed my vehicle and issue was resolved. No guessing at all. Now on to my tech Mike, hands down cool guy professional and very presentable for the line of work. So if your ever in need of a mechanic, please call P.A.M and tell them i sent you... Thank you all, James Cooper Verified Customer 99 Lexus RX300

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Colon Melvin
December 2, 2017

Had a dead starter on my 2014 Honda Accord, not only were they on site within an hour but they had it replaced shortly thereafter. Tim was professional, courteous, and worked quickly. Proficient also worked with my extended warranty provider so I only had to pay the copay. They were absolutely awesome to work with, can't recommend them enough!

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Chip Simmons
November 22, 2017

Fast and friendly service! Came to my home, diagnosed and fixed the issue ON THE SAME DAY THAT I CALLED!!! Will definitely call again when I have any issues with my truck!!

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Curt Miller
November 20, 2017

Compare prices and you will always go with Proficient Auto. AAA towed my car to one of their recommended shops where I was quoted $700 for a starter on a 2006 Accord. I called Proficient Auto to compare prices. Eric had a van at my house the next day for under $400. Why pay overhead or flat out get priced gouged at other places? I highly recommend calling Eric. He answered my call immediately, talked through the issue, and sent a mechanic (Mike) that was professional, courteous, and did high quality work.

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Richard T.
November 7, 2017

Tim was fantastic. He showed up earlier than the scheduled appointment and he was thorough in checking my vehicle in order to make sure he told me exactly what was wrong. He helped solved the problem and my car is working perfectly now.

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Shannon Stone
November 5, 2017

I had an issue with my 2012 VW CC Coupe, my friend thought he would help and pulled a fuse. It then would not run, no throttle. I called on a Saturday to a few places with no call back and then called Proficient from the internet. I got a call back right away from Robert. They offered to have uber take me to work if they could not work on it at my home. The technicians Jesse and Kenny came to my home. Incredibly knowledgeable and polite. They diligently worked on my car and got it running. I asked what I owed and Jesse said its on us, I wanted to cry as things have been tuff. I have never been treated with such respect and gotten this type of service. I would highly recommend them. I am just beyond words at the service and integrity of this company.

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Aaron Smith
November 2, 2017

All the great reviews are correct. I called them at 9:00am. Mike was there around 10:00. All repairs were made before the afternoon. I am glad I chose to call these guys. I will be a future customer. I couldn't be happier.

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carolina bull
October 30, 2017

Great work great mechanics did it in a timely manner and before the job I told him I had a stuck knuckle he was able to get it off so I take my hat off to Tim

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Reece V
October 10, 2017

I'm out of state and called to get a mechanic to do a pre-purchase inspection. Communication was perfect. I would certainly use these people again. They sent me pictures of the car and let me know everything I should know about the vehicle. Would highly recommend.

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Calvin Harris
October 6, 2017

I had a problem with my lower ball joints looking for a mechanic and i look in the yellow pages and found proficient mobile mechanic they came over and took care of the problem did a great job love them guys if you are looking for a mechanic call them

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The 99%
September 29, 2017

Great service performed in a timely fashion. Quality knowledgeable technicians with great customer service skills. It WILL be done correctly.

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Alan Baer
September 26, 2017

Popped a check engine light on Friday at 5:15 to start my weekend. Looked around for a mechanic that was open Saturday and these guys popped up. I sent in a quote request and they called me right back, and were able to come see me on lunch hour at work and tell me the problem and get a price estimate. The price was a lot cheaper than anywhere else, so I asked if they could do it the next day, and they said no problem. Had it all fixed up within two hours, and told me about a problem waiting to happen and gave me a preliminary quote for that part as well. Overall, very satisfied, and would definitely recommend these guys to anyone. Didn't save my card info, which I really liked, and were very polite.

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logan palmer
September 22, 2017

Reasonably priced. One of the few shops around that had the specific tool needed for the job and friendly service. They even called later on to make sure the repairs were still working

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Nicky Mapp
September 20, 2017

I spoke with Eric regarding the issue I was having with my Ford Edge Limited regarding the brakes and my car stalling when at red lights and he took his time and explained to me what he thought it could be, the brake booster. He was professional and very easy to chat with. The next day Jason, the mechanic, came to my work and fixed my issue which turned out to be the brake booster that Eric mentioned. Jason was awesome to work with, thorough and funny. The price was very reasonable and the best part about it was the repair happened in my office garage while I worked. Now my car is running beautifully!! Couldn't ask for better service than that. I will definitely recommend them to others!!

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Jayo Andrade
September 11, 2017

Arrived on time ..fair priced .. quick and efficient work.. I'd recommend them over anyone else, they will be my go to mechanics from now on.

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Katherine H.
September 9, 2017

Tim (mechanic) was professional, polite, punctual and knowledgeable. He was happy to answer all questions and walked me through how he was performing the repair. I'm very pleased with the pricing and service. Will be using them for future repairs!

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Shane Wilson
September 7, 2017

These guys are hands down the best. Erik had come out to see what was wrong. I needed 2 new tires and rims and potentially an axle (car was making clicking sounds.) Erik was a call away and answered any questions I had. Also went above and beyond to help me save money. He sent out Jason this guy was FANTASTIC my car was busted and i could not find a ride to get the parts. Jason went to pick up the parts, came back to my house to do the work. Worked quick and efficiently was honest about his findings. I even learned a few things. If your like me, looking through every google review in the world to find the right mechanic. Stop right here. Best service, Good Honest people , Great price, and They had my best interest in mind. Only 5 star review i have ever handed out. GREAT JOB JASON and ERIK!

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Mike Jackson
September 5, 2017

I've been a customer of Proficient Auto for over two years now and I've got to say that they continue to impress and continue to strive to, as they say, 'earn my business'. Eric (Manager) and Tim (my mechanic) are a pleasure to work with- highly professional, friendly, responsive, and they do a remarkably good job for an incredibly reasonable price. If you're looking to save time and money, you owe it to yourself to at least give them a call- you can thank me later.

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Torika Wilson
June 29, 2017

AMAZING!! Need Something done right the first time then you have found the place , Eric Is the only one that works on my car , they have done multiple jobs on my car and still no issues. You can't get to the car shop no worries they come to you parts and all. You will NOT be disappointed. On a scale from 1-10, I give a 100 !!

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Kerrie Eisenman
June 2, 2017

As another reviewer said I wish there were more than 5 stars! Had diagnosed and repaired quickly and reasonably priced. I did not have to have it towed or wait around. What a wonderfull service. I am going to call them first for all of my repairs! Thank you. Proof there are still honest, hardworking businessman and they are found here.

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Sayed Assad
May 31, 2017

(no text — rating only)

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David
May 31, 2017

Excellent, friendly and well priced service .

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JSTN
May 31, 2017

These guys were great!! Great service and I recommend to anyone.

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Nestor Avila
May 31, 2017

Great customer service! My matter was absolutely urgent and I couldn't wait any more but Erik was a…

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Anna Mendez
May 27, 2017

I called them today, last minute hoping they would see me. I was surprised to learn that they would come to my house!

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trevor allicock
May 7, 2017

Jason was extremely efficient, at first I was concerned. I was relieved once I seen him work. Detail oriented well done work.

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J Hill
May 3, 2017

I wish there were more than 5 stars. Hands down one of the best repair services around. These guys are quick, fair and a pleasure to work with.

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brian mullan
April 12, 2017

I've been having Jason doing upgrades/repairs to my Son's 1994 Bronco for the past 4 months and wanted to say just how great Jason's work has been. He has been professional, punctual, knowledgeable and generally an all around pleasure to work with. thanks brian

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Benjamin Gardner
March 30, 2017

This is one of the best car-related experiences I've ever had. They ran a pre-purchase inspection for me. It was thorough, professional, and saved me from making a costly mistake.

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Jessica Harriman
March 25, 2017

They were great to do business with their prices are fair. I was very happy with the respond that I got when I asked questions about the problem I was having with my car. Instead of trying to hide behind the classic we don't know until we see the car he tried to help me. I will use them again in the future. There is nothing better than a company that is upfront with you.

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A P
March 24, 2017

Great customer service and speedy work. They gave me a time frame and was there to complete the work In a timely fashion. I appreciate you guys my car was a left in pieces and they were able to bring her back to life.

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Tim Sauve
February 6, 2017

Great service! Got to me within an hour or so. Tim (my mechanic) was very knowledgeable and even fixed a couple of minor things for free that he found while he was in there! Explained everything to me very well... Will absolutely call them again.

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Sabina Jang
January 11, 2017

I found Proficient Auto Mobile Mechanics after having a bad experience with another mobile mechanic. Timothy was professional and went above and beyond.

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kevin
December 13, 2016

A couple hours ago, Jason came over to my house in a timely manner. He was quick in installing my break pads and was really friendly and funny. He is defiantly a cool cat, not to mention that he thoroughly answered all my curious questions I had about BMW's and Audi's. He WILL take care of you and your car. Thank you Jason, and Auto Proficient!

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Steve Elmore
December 5, 2016

I contacted Erik for a pre-purchase inspection. Erik arrived at the dealership on time and ready to work. He was very thorough and found some items that ultimately gave me some bargaining power. I was very pleased with Erik's knowledge of the Range Rover and his thoroughness in his inspection. If you plan on purchasing a used vehicle, I strongly recommend using these guys.

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Tom Innes
November 22, 2016

My wife's car wouldn't start. I'd seen Proficient working on a car at my place of work, so I called and spoke to Eric. After describing the situation to him, he said he could be there in 45 minutes, which was faster than I could. He got the part(s) and was there in 30 minutes. She was back on the road in another 30. I asked my wife how it went and she was very complimentary about how fast he worked and how nice he was. I highly recommend using Proficient and will call them again should the need arise.

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Heather Scott
November 3, 2016

I was skeptical about having a mechanic come to our house to replace brakes, but I will never take our car to a shop again. They were professional, prompt, and the price was great.

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Latoya Braswell
October 24, 2016

I never had confidence in mobile mechanics but these guys just changed that. Amazing customer service, courteous, respectful, honest, truthful, prompt, knowledgeable, and quick and very reasonable prices. I am more than satisfied and will most definitely use these guys again. Thanks a lot...Eric and Tim...

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James Draper
September 30, 2016

I just used Proficient Auto Mobile Mechanics for the first time. This was also the first time I have ever used a mobile mechanic service. My car would not start and was stuck at home. Erik from Precision was able to come to my home quickly and diagnose the problem. In addition, there was a couple other repairs I had been putting off. Erik and Jason were able to fix all of the issues. The price was more than fair and they were dedicated to getting the job done. They were knowledgeable and competent. I will definitely use them for future auto needs. Proficient Auto was convenient and the right choice. Five stars - the car drives great.

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reid clark
September 20, 2016

My work vehicle broke down at a gas station and they came promptly and fixed my car on-site. I am in the automotive industry so i can say the pricing is very fair. Actually saved me a good bit of money if you factor in the towing costs and down time. I will use again (but hopefully not). Two thumbs up from me

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Alex Watson
September 15, 2016

They were honest, not super expensive, came to me, and showed me the issues. They have good rates compared with other repair companies!

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Michael Nader
September 1, 2016

Proficient Auto is fabulous and next level in auto repair. My mechanic Eric was extremely professional and knew his work. He arrived on time and finished early and did everything I asked for while I was in the comfort of my office. I will certainly use this company again and recommend them to everyone.

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sandra holloman
July 8, 2016

The Lord sent an angel to our aid today. We had just exited onto Hwy 64 East off New Hope Road in Raleigh, NC, when our tire went flat & then just shredded. My husband began unloading the tools from the rear of the car to begin the process of changing to the spare. Inside the car was my 94yr old mother who cannot see, cannot hear & has dementia, sleeping. Just as my husband & I were standing at the rear of our car, with cars coming by at 70mph, I saw a van that had just passed us, backing up. A gentleman came over & said it looked like we could use some help. It was extremely hot & he just jumped in with his jack to assist. He knew exactly what he was doing & there is no way we could have gotten help that fast, even with AAA. My husband shook his hand & tried to hand him some money. His response was, 'No sir, just pay it forward & God bless'. The gentleman was Erik Albertson from Proficient Auto. Yes, the Lord knew our need today & sent an angel. My mother never even realized we had any problem. What service!!

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Colin Taggart
June 15, 2016

He fit me into a tight schedule, and didn't get upset when my potential car seller was late. Cheapest price I could find in the area. Easy to work with. Very kind. Will use again.

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squonk2011
May 31, 2016

All praise for Proficient Auto....Eric was super professional...gave us an excellent quote on alter…

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Phillip Mcdougald
May 31, 2016

(no text — rating only)

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Julie C.
May 31, 2016

These guys are the best. I have been using them for about two years now and I have never had a bad …

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Jose Sambade
May 31, 2016

When my 13+ year old car wouldn't start I was worried about having to get it to a shop to figure ou…

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Ashley Stotts
May 31, 2016

I highly recommend Proficient Auto and Eric for your pre-purchase vehicle inspection. His rates are…

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Justin Hartman
May 31, 2016

I had our work van break down on the job site with starting issues. I called Proficient Auto and sp…

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In God’s Image Photography & Makeup Artistry
May 31, 2016

I contacted these amazing guys for a quote and was contacted within 5 minutes via email. Within an…

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Kara Patrice
May 31, 2016

Couldn't have asked for better service! My Mercedes Benz was having some truly strange electrical …

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Jonathan Markovich
May 31, 2016

Excellent experience! Erik is a very knowledgeable and experienced mechanic. He was able to get t…

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Emily Moore
May 31, 2016

My experience with proficient auto mobile mechanics was amazing! They will absolutely be my go to m…

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Ryan Keefer
May 28, 2016

Great service, communication and flexibility. They replaced the thermostat in my 2012 328i and were great to work with and did a great job communicating what was going on and when they would arrive. They're great people to work on your car and will be my go to for future repairs and service.

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Thomas Hypes
May 24, 2016

I have used them for two repairs. I find them to be knowledgable, professional, and fair. I highly recommend them for any and all auto repairs.

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Randy Wong
April 5, 2016

Eric came out to look at my electrical issue and provided the best service I've ever had in regards to car repair. He diagnosed quickly, gave me a fair price for the repair (Starter replacement), and completed it within an hour if not an hour and a half. He was extremely courteous and I would recommend him for any car repair issue that you may have. I'll be calling him back for any future repairs needed.

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Betty burt-peebles
January 2, 2016

I had a very good experience with PAMM. I was a bit concerned at first, but after talking to the owner, Robert, my anxiety went away. All of my questions were answered. I really felt at ease after making the appointment. My mechanic, Eric was the best. He was so patient and kind. He didn't mind that I asked so many questions. This was my first time using a mobile mechanic, but I will continue to use them when needed. I really like the fact that I can stay in my home while my car is repaired and know that I am getting the best service ever. I will most definitely use them again and recommend them also.

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L K
June 1, 2015

My car needed a checkup, and it was really nice how Eric explained exactly what the problem was and…

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Michael Solis
June 1, 2015

My car wouldn't start a week after taking it to the dealership. My mother in law said to try out a …

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C Trouble
June 1, 2015

The mechanic was nice, the price was reasonable, and the repair was quicker than i expected. They s…

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John Zoltek
June 1, 2015

These guys are very good and charge a more then fair price. They came out to my house and fixed my…

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Greyson Painter
June 1, 2015

My wife's car had a battery light in the dash appear. I took it to the parts store and got it teste…

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Sam Bigelow
June 1, 2014

I was quoted a fair price for spark plug replacement (a pain with coil over plugs) and coolant chan…

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Fred Angrand
June 1, 2014

This is my second time coming back to Proficient Auto Mobile Mechanics. The customer service and kn…

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Shawn Skillman
June 1, 2014

Robert went above and beyond while dealing with a part that was sent to him with the incorrect pull…

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Abigail Haas
June 1, 2014

Fantastic experience!! First time using a mobile mechanic and I will not hesitate to use Proficient…

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Wayne Stevens
June 1, 2013

Referred by another shop and I was quite suprised. Prompt, nice and great price. Thanks for the gre…

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hilda jay
June 1, 2013

I was looking for an honest mechanic to do work on my sons car as well as my own. I needed someone …

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Blake Koenekamp
June 1, 2013

These guys go above and beyond the call of duty. Where most if not all repair shops would leave you…

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Jason T
June 1, 2013

Came and replaced a radiator on my car. Very honest and transparent on pricing for parts and the se…

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Whitney Rich
June 1, 2012

These guys have saved me a ridiculous amount of money! I won't call anyone else.

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Glenn Mead
June 1, 2012

I needed to get the plugs changed and some filters changed on my Expedition. When I called the deal…

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