Privacy Policy
Last updated: June 27, 2026
Proficient Auto Mobile Mechanic ("Proficient Auto," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit raleighvehiclerepair.com, request a quote, schedule service, or otherwise contact us, and how we use it.
Information we collect
- Information you give us. Your name, phone number, email, service address, vehicle details (year/make/model/VIN), and any notes you share when requesting a quote, booking service, or messaging us.
- Call and text records. If you call or text 919-675-AUTO, we keep a record of the call/message metadata and any voicemail or message content needed to schedule and complete your service.
- Site analytics. Standard log data (IP address, browser, pages viewed, referrer) and aggregate analytics collected via Google Analytics and Google Search Console to understand how the site is used.
How we use it
- To respond to quote requests and schedule mobile auto repair service.
- To send service reminders, appointment confirmations, and invoices.
- To improve our website, content, and customer experience.
- To comply with legal obligations and protect our business.
Text messages (SMS)
When you provide your mobile number through a quote form or by texting us, you agree to receive service-related text messages from Proficient Auto (appointment confirmations, technician ETA, follow-ups). Message and data rates may apply. Reply STOP at any time to opt out. We do not sell or share phone numbers with third parties for their marketing.
Sharing
We do not sell your personal information. We share information only with service providers that help us run the business (for example, payment processors, email and SMS providers, and analytics tools) and only as needed to deliver the service you requested or as required by law.
Cookies
Our site uses cookies and similar technologies for basic site functionality and aggregate analytics. You can disable cookies in your browser; some features (like remembered form data) may not work as expected if you do.
Data retention
We keep customer records (vehicle history, invoices, communications) for as long as needed to support warranty claims, accounting, and applicable law. Quote requests that don't convert to service are retained for a reasonable follow-up period and then deleted.
Your choices
You can request a copy of the information we have about you, ask us to correct it, or ask us to delete it (subject to legal and warranty record- keeping requirements). Email info@raleighmobileautorepair.com or call 919-675-AUTO.
Children
Our services are for vehicle owners and are not directed to children under 13. We do not knowingly collect information from children.
Changes
We may update this policy from time to time. The "Last updated" date at the top of the page reflects the most recent revision.
Contact
Proficient Auto Mobile Mechanic
Raleigh, NC
919-675-AUTO · info@raleighmobileautorepair.com