Our brake policy — what's different
We replace rotors. We do not resurface them. Modern rotors are thinner from the factory than they used to be, and a turned rotor warps faster, pulses sooner, and rarely outlasts the next set of pads. Replacing pads and rotors together is the only honest fix.
Pad and rotor measurements are taken during the diagnostic, or pre-repair if no diagnostic has been done. We don't call these measurements 'free' — they're part of the actual work.
